No deductibles or added costs. Parts, labor and shipping included. Drops, spills and cracked screens covered from day one for portable products only. Other breakdowns covered after the manufacturer's warranty expires. File a claim online or by phone 24/7. If we can't repair it, we'll replace it or reimburse the purchase price with an Amazon e-gift card. Plans are only valid for new or certified refurbished products purchased in the last 30 days with no pre-existing damage. Protection plan documents will be delivered via email within 24 hours of purchase.